PayData has a complete set of monitoring tools all of which are available a single dashboard.

  • You can monitor all System, Operator functions as well effectiveness of equipment on Windows, Android, iPad and other devices.

mobile devices

    • You can monitor all System, Operator functions as well effectiveness of equipment
    • Monitor System Wellness with complete Dashboard
    • Monitoring of all system functions including IT related functions for all capture sites and data center functions.
    • CAR/LAR/OCR/CHADD rates, total and per scanner
    • Disk available for images
    • Status of transactions and batches
    • What users are logged-in and where
    • Summary of item progress through workflow (e.g. captured and batched in current day, current exceptions, waiting to be keyed, suspended, etc.)
    • CAR/LAR Rates, OCR from Image Rates, Kill Rates, Change of Address (CHADD) Effectiveness, Exceptions, Bad Scanner Images, Bad Scanner Files, and more…
  • Transaction Timeline and Audit Information
    • Provides a timeline of all the system and operator steps from Capture to Archive including complete audit info for any transaction.
    • Transaction Timeline for a fully automated transaction
    • The Payment (Check) Recognition $ equal Statement (Coupon)
    • Customer wrote a dollar amount in a box on the Statement
    • No other written information (Change of Address or other Note was on the Statement), otherwise the transaction would have gone to an operator for review.
  • Transaction Timeline with operator interaction
    • Operator Keyed a Payment Amount of $23.54 which equaled the Car/Lar Recognition amount.
    • No other written information (Change of Address or other Note) was on the Statement, otherwise the transaction would have gone to an operator for review.